Essential PA Skills

Course Duration is 1 Day

£395.00 Plus VAT

Delivery Method

Face To Face Delivery  Virtual Delivery One To One Coaching Closed Group Course Public Course

Business Benefit

PA Skills are Essential to become a successful PA. ‘Behind every successful executive there is an effective PA. The demands on senior managers have never been greater and the support of a pro-active and capable PA is, for many, invaluable. This course focuses on the skills and qualities of successful Personal Assistants and Executive Secretaries who want to be more pro-active and manage multiple responsibilities more effectively.

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking. Can’t see a suitable date contact us on [email protected] and we can discuss specific date requirements.

Who Should Attend

Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.

Learning Outcomes – by the end of this course you will be able to…

Identify the qualities of a successful PA.
Communicate assertively with managers and staff at all levels
Gain co-operation and commitment from colleagues and outside business contacts.
Explore ways to broaden the scope of your role.
Deal effectively and positively with difficult situations.

Course Content

Providing pro-active support.
Managing the manager.
Contributing to the team’s success.
Managing your own and your manager’s time.
Handling difficult situations.
Taking greater control and responsibility.
Practical time management.

Embedding

These follow up coaching sessions help support your colleagues to embed their learning during their skills transfer period.  Applying new skills and changing behaviour takes effort and practice.  After attending a training course many colleagues will find they need support through this transition.  EQV can provide that support with follow up coaching sessions to help embed the learning.

Embedding coaching sessions can be delivered in 90 minute and half day durations.  The facilitator will work with the group to capture feedback about challenges and how to overcome them ensuring success going forward.

Having a formal embedding coaching session will not only increase the success of the skills transfer period but helps create a platform of motivation, inclusivity and commitment within the group.