Essential PA Skills
£395.00 Plus VAT
Business Benefit
PA Skills are Essential to become a successful PA. ‘Behind every successful executive there is an effective PA. The demands on senior managers have never been greater and the support of a pro-active and capable PA is, for many, invaluable. This course focuses on the skills and qualities of successful Personal Assistants and Executive Secretaries who want to be more pro-active and manage multiple responsibilities more effectively.
How to Book
If you are interested in booking this course, then please select an available date and then click book now to complete the booking.
Who Should Attend
Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.
Learning Outcomes – by the end of this course you will be able to…
Identify the qualities of a successful PA.
Communicate assertively with managers and staff at all levels
Gain co-operation and commitment from colleagues and outside business contacts.
Explore ways to broaden the scope of your role.
Deal effectively and positively with difficult situations.
Course Content
Providing pro-active support.
Managing the manager.
Contributing to the team’s success.
Managing your own and your manager’s time.
Handling difficult situations.
Taking greater control and responsibility.
Practical time management.