Essential PA Skills
£425.00 Plus VAT
Have more than 2 delegates? Talk to us about our closed group courses.
Delivery Method
Open Public Courses – Virtual Delivery Only Closed Group Courses – Face To Face and Virtual Delivery
Business Benefit
PA Skills are Essential to become a successful PA. ‘Behind every successful executive there is an effective PA. The demands on senior managers have never been greater and the support of a pro-active and capable PA is, for many, invaluable. This course focuses on the skills and qualities of successful Personal Assistants and Executive Secretaries who want to be more pro-active and manage multiple responsibilities more effectively.
Who Should Attend
Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.
Learning Outcomes
Identify the qualities of a successful PA.
Communicate assertively with managers and staff at all levels
Gain co-operation and commitment from colleagues and outside business contacts.
Explore ways to broaden the scope of your role.
Deal effectively and positively with difficult situations.
Course Content
Providing pro-active support.
Managing the manager.
Contributing to the team’s success.
Managing your own and your manager’s time.
Handling difficult situations.
Taking greater control and responsibility.
Practical time management.
How to Book
Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking by Credit Card or via Invoice. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.
The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!
Post-course, to evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. This additional session lasts for 2.5 hours.
During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.
We compile this information into a report so that you have evidence of your return on investment.