Effective Written Communication

Course Duration is 1 Day

£845.00 Plus VAT

Business Benefit

Producing effective written communication has always been important in a well run organisation. The opportunities opened up by word processor software mean that more and more staff are expected to be able to produce high quality written communication.

How to Book

If you are interested in booking this course, then please select an available date and then click book now to complete the booking.

Who Should Attend

Managers or staff who wish to improve their written communication skills and report writing.

Learning Outcomes – by the end of this course you will be able to…

Define the impact of communication
Examine email etiquette
Set SMART objectives for reports
Demonstrate how to organise into related groups
Identify the types of argument
Describe a classic report structure
Review the role of a thesis statement
Examine the importance of an Intro and Conclusion
Examine the use of plain English
Apply techniques to make a report readable
Identify how to package the report

Course Content

The definition and impact of communication
Email the advantages and disadvantages
Mail standards and abbreviations
32 tips on email etiquette
The importance and benefits of reports
What types of report?
Corporate templates
6 stages of report writing
Introduction styles
What is a thesis statement
Tips on conclusions
Why is grammar so important
Using plain English
How to improve readability
Packaging the report