Effective Written Communication

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

Producing effective written communication has always been important in a well run organisation. Clear, concise written communication that projects a professional image is important to every organisation. This course focuses on the skills required to produce high quality written communication that is designed to inform and impress.


Who Should Attend

Managers or staff who wish to improve their written communication skills and report writing.

Learning Outcomes

Define the impact of communication
Examine email etiquette
Set SMART objectives for reports
Demonstrate how to organise into related groups
Identify the types of argument
Describe a classic report structure
Review the role of a thesis statement
Examine the importance of an Intro and Conclusion
Examine the use of plain English
Apply techniques to make a report readable
Identify how to package the report

Course Content

The definition and impact of communication
Email the advantages and disadvantages
Mail standards and abbreviations
32 tips on email etiquette
The importance and benefits of reports
What types of report?
Corporate templates
6 stages of report writing
Introduction styles
What is a thesis statement
Tips on conclusions
Why is grammar so important
Using plain English
How to improve readability
Packaging the report

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.