Dealing with Negativity
£395.00 Plus VAT
Business Benefit
In these days of constantly changing working practises, restructuring and redundancies this kind of statement is all too common in the workplace. The problem with negativity is it’s infectious! This course can help managers deal with negativity, stop it spreading and help staff to regain their enthusiasm and motivation.
How to Book
If you are interested in booking this course, then please select an available date and then click book now to complete the booking.
Who Should Attend
Managers who may have to deal with negativity in the workplace.
Learning Outcomes – by the end of this course you will be able to…
Help staff to come to terms with change and confront the challenges of the modern working environment.
Understand the different types of negativity and develop strategies for dealing with them.
Demonstrate practical techniques for managing negative behaviour.
Help staff re-discover their motivation.
Create a post course action plan for dealing with negativity.
Course Content
The causes of negativity
‘Situational’ and ‘Habitual’ negativity
The effect of negativity on behaviour
How to manage behaviour in the workplace
Motivation – re-energising your people
Personal Implementation Plans