Dealing with Negativity

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

In these days of constantly changing working practises, restructuring and redundancies this kind of statement is all too common in the workplace. The problem with negativity is it’s infectious! This course can help managers deal with negativity, stop it spreading and help staff to regain their enthusiasm and motivation.

Who Should Attend

Managers who may have to deal with negativity in the workplace.

Learning Outcomes

1. Supporting Staff through Change and Modern Challenges

Assisting staff in adapting to change and addressing the complexities of the contemporary working environment requires effective strategies. This involves communication, training, and fostering adaptability.

2. Identifying and Addressing Negativity

Understanding the various forms of negativity and developing effective strategies to deal with them is crucial for a harmonious workplace. This entails creating a culture of constructive feedback and open dialogue.

3. Practical Techniques for Managing Negative Behaviour

Demonstrating practical techniques to manage negative behavior involves providing examples, role-playing scenarios, and guidance on conflict resolution and emotional intelligence. Creating a safe environment for practice is essential.

4. Reigniting Staff Motivation

Helping staff rediscover their motivation can be achieved through clear goal setting, recognition, rewards, and opportunities for personal and professional development. Regular one-on-one discussions can help tailor strategies to individual motivations.

5. Crafting a Post-Course Action Plan

Creating a comprehensive action plan following the course to tackle negativity involves setting specific goals, timelines, and responsibilities. This plan should encompass strategies learned and offer ongoing support and resources to staff, with regular follow-up and feedback mechanisms for effectiveness.

Course Content

1. Identifying the Causes of Negativity

Understanding the root causes of negativity is essential to address and mitigate its impact in the workplace. This involves recognizing the factors that contribute to negative attitudes and emotions among employees.

2. Distinguishing ‘Situational’ and ‘Habitual’ Negativity

It’s important to differentiate between negativity that arises due to specific situations or events (situational) and negativity that has become a regular pattern of behavior (habitual). Each may require distinct approaches for management.

3. Assessing the Impact of Negativity on Behaviour

Negativity can significantly influence employee behavior, affecting productivity, teamwork, and overall workplace atmosphere. It’s crucial to explore how negative attitudes manifest in actions and interactions.

4. Managing Workplace Behaviour

Effectively managing behavior in the workplace involves implementing strategies to promote positive interactions and address negative behavior. This may include conflict resolution techniques, leadership training, and creating a supportive work environment.

5. Revitalizing Employee Motivation

Re-energizing your workforce requires strategies to boost motivation. This can be achieved through setting clear goals, recognizing achievements, offering incentives, and providing opportunities for growth and development.

6. Developing Personal Implementation Plans

Personal Implementation Plans help individuals take what they’ve learned and apply it in their daily work. These plans should include specific actions, timelines, and measurable objectives to address negativity and enhance overall workplace dynamics.

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.