This comprehensive one-day course equips professionals with the psychological tools to identify, categorise, and manage negativity in the workplace. Participants will learn to distinguish between situational triggers and habitual patterns, understand the systemic impact on team dynamics, and apply evidence-based techniques to de-escalate conflict. The curriculum moves beyond simple 'fixing' to explore the role of the bystander, the mechanics of emotional contagion, and the development of robust personal resilience strategies without falling into the trap of toxic positivity.
Tired of negativity dragging your team down? This one-day course gives you the tools to spot, stop, and shift it — for good. You’ll learn to tell the difference between a bad day and a deeper pattern, so you can act with precision, not panic. See how negativity spreads — and how to break the chain safely, as a bystander or leader. Build real resilience without pretending everything’s fine. Walk away with practical strategies that protect your team’s energy and performance. Delivered as an open course, closed group session, or one-to-one coaching — flexible to fit your needs. Counts towards six CPD hours. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Identify the root causes and triggers of negativity in professional environments
Distinguish between situational and habitual negativity to apply the correct intervention
Assess the tangible impact of negative behaviours on team dynamics and individual performance
Understand the role of the bystander and how to interrupt negative contagion safely
Apply the SBI model to manage workplace behaviour effectively and constructively
Utilise cognitive reframing techniques to revitalise employee motivation and resilience
Develop a personal strategy to maintain emotional boundaries and energy levels
Practice delivering difficult feedback in high-emotion scenarios without escalation
Your Post-Course Challenge
Within 30 days, identify one instance of habitual negativity in your workplace and apply the SBI model to address it.
Track your own 'Energy Bank' for one week and note how your interventions affect the balance.
Reflect on the difference between your reactions before and after the course and share your insights with a colleague.
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This course is designed for professionals who encounter negativity in their workplace and want to respond with clarity, confidence, and emotional intelligence. Whether you're navigating team tensions, managing difficult conversations, or seeking to protect your own wellbeing, it offers practical insight into transforming challenging dynamics.
This course is ideal for:
Team leaders who want to foster a more positive and resilient team culture
Managers seeking to address negativity constructively without damaging relationships
HR professionals aiming to support employees and improve workplace wellbeing
Supervisors looking to intervene early in negative behavioural patterns
Individual contributors who wish to strengthen their personal resilience and emotional boundaries
Anyone in a collaborative role affected by workplace negativity and eager to contribute to healthier interactions
No prior experience needed
No specific background or prior training is required to benefit from this course. It is accessible to professionals at any level who are motivated to improve how they handle negativity in themselves and others.
What you will take away
Delegates will leave with greater self-awareness, practical tools to manage emotional responses, and increased confidence in addressing negativity constructively. You’ll gain strategies to protect your energy, support others effectively, and contribute to a more resilient and psychologically safe work environment.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
