Credit Control
£395.00 Plus VAT
Business Benefit
This is a one day Finance Training Course. Cash flow provides an organisation with its ‘oxygen’ & a lack of it causes suffocation and, possibly, bankruptcy. One of the key elements in ensuring healthy cash flow is effective credit control. This one day workshop looks at ‘best practise’ in credit control and aims to give delegates the necessary skills and knowledge to manage creditors effectively.
How to Book
If you are interested in booking this course, then please select an available date and then click book now to complete the booking.
Who Should Attend
Anyone who has responsibility for credit control and/or debt collection in their organisation.
Learning Outcomes – by the end of this course you will be able to…
Demonstrate a clear understanding of the payment cycle
Understand best practise in credit control and debt collection
Make effective credit control calls
Deal with reluctant payers
Understand the relevant legislation
Course Content
Fear of asking – ‘cash flow blackmail’.
Understanding the payment cycle.
Defining your payment terms and credit limits.
Making credit control calls – effective telephone skills.
Dealing with stubborn payers.
Understanding the legislation.