Creative Thinking

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

The complexities of business in the 21st century require ever more creative ways of solving problems and developing new ideas. The need to be able to “think outside the box” has never been greater. This course addresses that need and looks at ways of “thinking the unthinkable”.

Who Should Attend

People who would benefit from a more creative approach to those problems and issues where the solutions are not always obvious.

Learning Outcomes
  1. To elucidate the methods employed in defining the genuine problem, one must embark upon a systematic approach. Initially, it is imperative to engage in thorough research and investigation to gain a comprehensive understanding of the situation at hand. Subsequently, one should endeavor to delineate the problem with precision by formulating a clear and concise problem statement. It is essential to consider various perspectives and gather pertinent data to ensure the problem’s accurate definition. Furthermore, soliciting input from diverse stakeholders and employing techniques such as root cause analysis can be instrumental in ascertaining the true nature of the problem.
  2. The concept of the “left brain” and “right brain” pertains to the lateralization of brain functions. The left hemisphere is often associated with analytical and logical thinking, while the right hemisphere is linked to creativity and holistic thinking. This dichotomy, however, is somewhat oversimplified. The human brain is an intricate organ, and both hemispheres collaborate in most cognitive tasks. As for “intelligences,” this term often refers to various cognitive abilities or aptitudes, such as linguistic, mathematical, spatial, interpersonal, and intrapersonal intelligences, among others, as proposed by Howard Gardner’s theory of multiple intelligences. These intelligences represent different facets of human cognitive capabilities and can vary in individuals.
  3. Employing an array of problem-solving tools is indispensable for addressing diverse challenges. These tools encompass a spectrum of techniques and methodologies
Course Content
  1. Defining the Real Problem – The 8 Sector Wheel: The utilization of the 8 Sector Wheel is an effective technique for discerning the authentic nature of a problem. This tool involves categorizing the issue into eight distinct sectors, encompassing areas such as people, process, technology, and resources, among others. By systematically evaluating each sector, one can gain a comprehensive perspective on the problem’s dimensions and underlying causes. This approach aids in pinpointing the root issues and facilitates the formulation of a well-defined problem statement.
  2. What Are the ‘Intelligences’? The concept of ‘intelligences’ refers to diverse cognitive abilities or aptitudes possessed by individuals. It was popularized by Howard Gardner’s theory of multiple intelligences. These intelligences encompass various facets of human cognition, including linguistic, mathematical, spatial, interpersonal, and intrapersonal intelligences, among others. Each intelligence represents a unique set of skills and capabilities, and individuals may excel in different intelligences to varying degrees.
  3. Using the Left and Right Brain: The distinction between the left and right brain pertains to the lateralization of cognitive functions. The left hemisphere is associated with logical and analytical thinking, while the right hemisphere is linked to creativity and holistic thinking. However, it is important to note that most cognitive tasks involve collaboration between both hemispheres. Effective problem solving often requires a balance between analytical and creative thinking, harnessing the strengths of both hemispheres.
  4. Space, Time, and Laughter – The Reframing Matrix: The Reframing Matrix is a valuable tool for examining problems from different perspectives. It involves considering how space, time, and humor (laughter) impact the problem. By exploring these dimensions, one can uncover new insights and alternative viewpoints, which may lead to innovative solutions. This matrix encourages individuals to think beyond conventional boundaries and reframe the problem in novel ways.
  5. Getting Creativity from a Team: Fostering creativity within a team necessitates a supportive environment and specific strategies. Encouraging open communication, brainstorming sessions, and the exploration of diverse viewpoints can stimulate creativity. Additionally, providing opportunities for team members to step outside their comfort zones and engage in activities that promote lateral thinking can enhance the creative process.
  6. Problem Solving Models and Methods: Various problem-solving models and methods are available, each tailored to specific situations. Some notable approaches include the Scientific Method, PDCA (Plan-Do-Check-Act), Six Sigma, TRIZ (Theory of Inventive Problem Solving), and Design Thinking. Selecting the most appropriate model or method depends on the nature of the problem and the desired outcome. Each approach offers a structured framework for systematic problem solving.
  7. Action Plans: Once a problem has been thoroughly defined and potential solutions identified, the next step is to develop action plans. These plans outline the specific steps, responsibilities, and timelines required to implement solutions. Effective action planning ensures that solutions are executed efficiently and monitored for progress, ultimately leading to the resolution of the identified problem.

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.