Conducting Successful Meetings

Course Duration is 1 Day

£425.00 Plus VAT (per person)

Have more than 2 delegates? Talk to us about our closed group courses.

Delivery Method

Open Public Courses РVirtual Delivery Only  Closed Group Courses РFace To Face and Virtual Delivery

Business Benefit

The amount of time that is wasted attending badly planned and badly run meetings has now reached epic proportions in many organisations. Understanding when meetings are absolutely necessary and how to make them run effectively in the shortest possible time is what this course is all about. It aims to give delegates the skills to organise meetings that actually are worth attending and the insight to know when a meeting is not necessary.

Who Should Attend

Anyone who attends or runs meetings on a regular basis

Learning Outcomes
  1. Understanding the Concept and Purpose of Meetings: Meetings are gatherings of individuals to discuss, share information, make decisions, and collaborate on specific topics or tasks. The purpose of meetings includes information sharing, problem-solving, decision-making, and fostering teamwork.
  2. Demonstrating the Methodology for Planning an Effective Meeting: Planning an effective meeting involves defining objectives, determining the agenda, selecting participants, scheduling, and preparing materials. Key considerations include setting clear goals and ensuring relevant topics are addressed.
  3. Describing the Roles People Adopt in Meetings: Common roles in meetings include the chairperson (facilitator), secretary (note-taker), participants (contributors), and timekeeper (managing the agenda and time). Each role contributes to the meeting’s success.
  4. Demonstrating Skills for Dealing with ‘Difficult’ Attendees: Dealing with challenging attendees requires active listening, empathy, assertive communication, and conflict resolution skills. Address disruptive behaviour constructively while maintaining a positive atmosphere.
  5. Explaining the Role of Chairperson: The chairperson is responsible for leading the meeting, maintaining order, following the agenda, ensuring active participation, and summarizing key points. They play a crucial role in facilitating effective communication and decision-making.
  6. Creating a Personal Implementation Plan: A personal implementation plan outlines how an individual will apply what they’ve learned. It should include specific goals, action steps, timelines, and measures of success related to conducting and participating in meetings effectively.
Course Content
  1. Understanding the Concept of a Meeting: A meeting is a structured gathering of individuals with a specific purpose, such as sharing information, making decisions, or solving problems. It typically involves discussions and interactions among participants.
  2. What is the Worth & Cost of the Meeting: The worth of a meeting is determined by its ability to achieve its intended objectives, make informed decisions, and promote collaboration. The cost includes the time and resources invested in organizing and attending the meeting.
  3. Planning Your Meeting: Effective meeting planning involves setting clear objectives, creating an agenda, selecting participants, scheduling, and preparing materials. It ensures that the meeting is productive and focused.
  4. Roles Within Meetings: Roles in meetings include the chairperson (facilitator), secretary (note-taker), participants (contributors), and timekeeper (managing time and agenda). Each role contributes to the meeting’s success.
  5. Opening Address: The opening address sets the tone for the meeting. It typically includes welcoming participants, stating the purpose, reviewing the agenda, and outlining expectations.
  6. Assertiveness: Assertiveness in meetings involves expressing your opinions, needs, and ideas confidently and respectfully. It’s important for effective communication and contributing to discussions.
  7. Control of the Group: The chairperson plays a key role in maintaining control of the meeting by following the agenda, managing time, encouraging participation, and addressing disruptions if necessary.
  8. Being Constructive: Encouraging constructive contributions and discussions in meetings involves focusing on solutions, respecting diverse perspectives, and avoiding unproductive conflicts.
  9. Getting a Decision: Making decisions in meetings may involve consensus-building, voting, or other decision-making methods. Ensuring that decisions are clear and actionable is essential.
  10. When to Defer Active Listening: Active listening should be a continuous process in meetings. However, there may be moments when it’s necessary to defer active listening to address immediate concerns or conflicts.
  11. Conclusions: Concluding a meeting involves summarizing key points, decisions made, and action items. It also provides an opportunity for participants to ask questions or clarify information.
  12. Taking Minutes: Minutes are a record of what transpired in the meeting, including decisions, action items, and discussions. The secretary or note-taker is responsible for capturing accurate minutes.
  13. Problems with Meetings: Common problems in meetings include lack of focus, poor participation, time-wasting, and conflicts. Identifying and addressing these issues is crucial for productive meetings.
  14. Turning Negative Actions into Positive Results: Transforming negative actions in meetings into positive results involves addressing conflicts constructively, redirecting off-topic discussions, and fostering a more collaborative atmosphere.

How to Book

Dates below represent open public courses only. To book this course, please select an available date and click the book now button below to complete the booking. Have two or more people to train – you may consider a closed group course. Contact us on [email protected] to discuss specific date and delivery requirements.


Measuring The Success


The purpose of your training is learning new skills and/or changing behaviour. We can help you measure this!

To evaluate how successfully the attendees are doing this, delegates can attend a Workplace Implementation session during the skills transfer period. The cost of the session is £595+VAT delivered virtually and lasts for 2.5 hours.

During the Workplace Implementation session the individuals will either on a 1-2-1 basis or as a group discuss the challenges and successes they have experienced during their skills transfer period.
This will include what they are doing differently as a direct result of the training and how this has positively impacted the organisation.
This is an excellent way to encourage the learning, support the skills transfer into the workplace and act as a measure to evaluate the training.

We compile this information into a report so that you have evidence of your return on investment.