This comprehensive one-day course equips workplace professionals with essential reading and writing strategies to enhance clarity, accuracy, and impact. Participants will move beyond basic literacy to master specific reading modes, construct effective messages across various formats, apply professional punctuation and style standards, and develop robust recall techniques for complex information.
Does unclear writing cost your business time and trust? Stop guessing and start commanding attention with precision. This one-day course transforms how you read and write at work. You will master the art of extracting key insights quickly and crafting messages that land with impact. No more ambiguity, just clarity and confidence. Whether you join an open course, bring your team for a closed group session, or opt for one to one coaching, we tailor the experience to your needs. In just six CPD hours, you will gain the tools to structure documents logically and communicate with authority. Elevate your professional standard today. To find out more, contact us at lets talk at e q v dot co dot uk.
Counts towards 6 CPD Hours1 Day9:00 - 5:00 for GroupsOpen Public & Closed Group
Please reflect on one or more of the questions below and come prepared to discuss your responses during the session.
Self-Assessment: On a scale of 1–10, how would you rate your current skill level in this subject? What factors influenced your rating?
Development Focus: Identify one specific behaviour, skill, or capability you would like to improve or develop further.
Relevant Examples: If possible, bring one or two relevant examples or scenarios from your experience that you would be willing to share with the group.
What You Will Learn
Distinguish between extensive, intensive, and analytical reading modes for different workplace tasks
Apply structured recall techniques like SQ3R to retain and verify critical information from texts
Identify and utilise standard text structures to improve document readability and logical flow
Construct clear, concise, and purpose-driven messages using the KISS principle
Demonstrate correct punctuation usage to control tone, pace, and meaning in writing
Adapt writing style and spelling checks to suit different audiences and professional contexts
Draft professional emails, memos, and reports with appropriate tone and structure
Apply proofreading strategies to eliminate common errors before sending critical communications
Your Post-Course Challenge
Within 30 days, apply the 'Three Reads' technique to one complex document at work
Use the 'Reader-First Checklist' before sending your next five critical emails
Identify one recurring writing error you make and create a strategy to eliminate it
Counts Towards 6 CPD Hours
This course contributes 6 hours of Continuing Professional Development. Delegates can log these hours as evidence of structured learning for professional bodies and employers.
This training programme is designed for workplace professionals who wish to refine their reading comprehension and written communication skills to meet modern business demands. It is particularly beneficial for individuals seeking to enhance the clarity, accuracy, and professional impact of their daily correspondence and documentation.
This course is ideal for:
Administrative staff who need to process complex information quickly and draft error-free reports
Junior managers looking to improve the clarity and authority of their emails and memos
Customer service representatives who must interpret detailed queries and respond with precision
Project coordinators seeking to streamline documentation and ensure consistent communication across teams
HR professionals who require robust proofreading skills to maintain policy accuracy and professional tone
Anyone returning to work who wishes to refresh their literacy skills and build confidence in professional writing
No prior experience needed
This course is accessible to delegates of all experience levels, as it focuses on practical application rather than theoretical linguistics. Whether you are new to the workplace or an experienced professional looking to polish your existing skills, the content is structured to be inclusive and immediately relevant to your daily tasks.
What you will take away
Delegates will leave with a renewed confidence in their ability to analyse texts and construct compelling, professional messages. You will gain practical strategies for eliminating common errors, adapting your tone to suit different audiences, and ensuring that your written communications are always clear, concise, and impactful.
For Groups & Teams
We can deliver this training session in several ways to suit your organisation’s needs:
Open Public Course
Join delegates from other organisations on a scheduled date
Closed Group
Exclusively for your team, using your real scenarios
In Person
Face-to-face at your premises or a venue of your choice
Virtual
Live, interactive online delivery via Teams or Zoom
One-to-One Coaching
Personalised sessions tailored entirely to you
Have two or more people to train?
You may want to consider a closed group course. Benefits include:
Cost effective for teams
Choose a date to suit you
Customise content and timings
No minimum delegate numbers
Uses your real-world scenarios
Builds shared language in your team
Contact us on [email protected] to discuss specific dates and delivery requirements.
How Our Tutor-Led Courses Are Delivered
Before the day
Delegates are given pre-work to complete before attending. This ensures everyone arrives with relevant context and real scenarios from their own experience, so learning is immediately relevant and actionable from the first minute.
On the day
Our sessions are participative and highly interactive. We don’t do “death by PowerPoint” — instead, the day includes a variety of engaging activities throughout:
Real-world casework using your scenarios
Practical hands-on exercises
Real Play (not role play) simulations
Peer learning and group discussion
Case studies and scenario work
Facilitated discussion and structured reflection
What you leave with
Participants leave with:
Practical tools — frameworks and models you can use straight away
Clear action plans — specific next steps tailored to your role
Greater confidence — built through intensive, realistic practice
Skills you can apply immediately — not theory, but techniques tested during the day
After the day
Post-session measurements and a 30-day challenge ensure that learning is embedded and behaviour change is sustained.
Key Features
Course Duration is 1 Day
Engaging tutor led event
Comprehensive course materials
Certificates of attendance
Access to Customer Portal (course bookers)
Course Guarantee
Priced per delegate per day for open public course
£449.00 Plus VAT
Can’t see a suitable date? Please request a date here
Payment available via all major credit cards or Invoice. All options available during the online booking process.
