Duration 1 Day

Who should attend?

Delegates will be newly appointed or existing managers and supervisors who are seeking more effective relationships with their teams and colleagues.

Learning Outcomes

  • Describe four different leadership styles and their impact on staff
  • Outline the role and primary responsibilities of a team leader.
  • Understand how teams come together and form
  • Appreciate how behaviour affects team performance
  • Demonstrate the key communication skills of an effective team leader
  • Understand the importance of delegation
  • Demonstrate the skills of delivering developmental feedback

Course Content

  • Leadership Styles
  • The role and responsibilities of a team leader
  • Tuckman’s model of team formation
  • The effect of behaviour on teamwork
  • How to be an effective team leader
  • Delegation
  • Feedback