Duration 1 Day

TOL – This can be booked as a Time Optimised Learning course

Who should attend?

Anyone who is involved in facilitating events or, is responsible for running meetings.

Learning Outcomes

  • Understand the role of a facilitator
  • Demonstrate the key skills of facilitation
  • Managing an audience or group of delegates
  • Creating a planning tool for preparing meetings and discussions and training sessions
  • Understanding the challenges when facilitating a group
  • Demonstrate the skills of dealing with “Difficult People”

Course Content

  • The role of the facilitator
  • The key skills of facilitation
  • Handling challenging behaviours and managing the audience
  • Planning the meeting
  • Running effective meetings