Duration 1 Day
Who Should Attend?
Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.
- Identify the qualities of a successful PA.
- Communicate assertively with managers and staff at all levels
- Gain co-operation and commitment from colleagues and outside business contacts.
- Explore ways to broaden the scope of your role.
- Deal effectively and positively with difficult situations.
- Providing pro-active support.
- Managing the manager.
- Contributing to the team’s success.
- Managing your own and your manager’s time.
- Handling difficult situations.
- Taking greater control and responsibility.
- Practical time management.