Duration 1 Day
TOL – This can be booked as a Time Optimised Learning course
Who should attend?
Those who need to act in a more assertive manner.
- Understand what Assertiveness is
- Understand other Behaviour Styles
- Demonstrate the skills of Assertiveness
- What is assertiveness?
- Rights and responsibilities in Assertiveness
- Assertion and you
- Behaviour styles
- NonAssertive Behaviour
- Aggressive Behaviour
- Assertive Behaviour