APMG Change Management Foundation and Practitioner Course

This Foundation and Practitioner Change Management training course is intended for anyone interested in managing or expanding their knowledge of the organisational change. This training course may benefit managers as they are the ones who decide to apply changes. They are also the ones who need to convince the rest of the organisation that change is for the best.

Furthermore, anyone looking to implement a change methodology within their organisation may find this course useful. Example professions include Project Managers, Change Managers, and those who work in Human Resources.

Delegates will learn how to deal with change before, during, and after its implementation.
They will learn how to transform employee attitudes towards change, as is it often met with fear and resistance.
Delegates will also enhance their communication skills, which will help them address opposition to change effectively.
Delegates will learn how to apply their knowledge of Change Management in practical terms to real work scenarios.

*After completing 4 days of classroom training and successfully passing your Change Management Foundation Exam, the fifth day of this course is a flexible exam preparation day to complete at your convenience to prepare you to take and pass your Change Management Practitioner exam online.

Change Management Perspective
Change and the Individual
Models of Individual Change
Motivation
Systematic Differences Between People
Change and the Organisation
Organisational Culture
Models of the Change Process
Emergent Change
Key Roles in Organisational Change

Change and the Organisation: Defining Change
Drivers for Change
Portfolios, Programmes, and Projects
Viewpoints and Perspectives
Vision Statements

Benefits Management
Objectives
CSF
Principles and Processes

Stakeholder Engagement
Leadership and Engagement
Empathy Mapping
Managing Relationships and Mobilising Stakeholders

Communication
Feedback Mechanisms
Communication Approaches
AIDA
Barriers to Effective Communication

Change Impact
Change Impact, Risk, and Continuity Model
McKinsey 7S Model
Gap Analysis
Stakeholder Impact Assessment

Change Readiness
Working with Individuals in Major Changes
Building Organisational Readiness for Change
Preparing for Resistance

Education and Learning Support: Training Planning
Key Principles of Learning
Defining what is to be learned

Project Management: Change Initiatives, Projects, and Programmes
Decisions and Designs
Project Environment
Project Methodologies

Sustaining Change
Levers and Leverage
Levels of Adoption and Critical Mass
Reinforcing Systems