Performance Management

Duration 1 Day

Who should attend?

Managers or supervisors who are responsible for delivering results to preset targets.

Learning Outcomes

  • Interpret organisational goals and convert them into targets for your team or department
  • Set team and individual objectives that satisfy the S.M.A.R.T. criteria
  • Get individual “buy in” from targets
  • Demonstrate a system for breaking down long term goals into short term targets and tasks
  • Demonstrate a system for monitoring progress against target
  • Describe the actions needed to make up “shortfalls”
  • Create a “Timetable for Success”

Course Content

  • Making your contribution to organisational goals
  • Setting and agreeing objectives using the S.M.A.R.T. criteria
  • Getting people to “buy in” to targets
  • Breaking down long term goals into short term targets
  • Monitoring progress against plan
  • Making up shortfalls
  • Creating a “Timetable for Success”