Duration 2 Days
Course Content
- Lean Six Sigma Overview (history and main concepts)
Lean Six Sigma as a Management philosophy
Roles in Lean Six Sigma
Steps of Lean Six Sigma
Six Sigma metric
Effective teamwork
- Define Phase
Problem Statements and goals
The Voice of the Customer (VOC)
Kano
Critical to Quality
Lean Six Sigma Projects
- Measure Phase
Introduction and measurement challenges
Process Performance Baseline
Process Mapping
Value Stream Mapping
- Analyse Phase
Exploratory Data Analysis (visual)
Value Analysis
Types of waste
Root Cause Analysis – 5 Why’s / Ishikawa diagrams
- Improve Phase
Selecting Improvement Solutions
Ease & Effect matrix
Risk Management – FMEA (overview)
- Control Phase
Sustaining improvement
Ongoing process measurement
Statistical Process Control (SPC) overview