CMI Level 3 Award – Personal Development as a First Line Manager

Be able to develop and use a personal development plan
Understand how to plan and manage work
Understand how to develop and maintain effective working relationships to achieve objectives
Be able to safeguard the welfare of the team in the working environment

Identify the links between organisational objectives and personal development objectives
Construct a personal development plan which meets agreed objectives
Identify a range of learning and development opportunities which support the achievement of the personal development plan
Review the progress of the plan
Describe the methods or processes available to determine work plan priorities
Explain how to manage time to achieve work plan objectives
Explain the reasons for incorporating flexibility into a work plan
Explain how leadership styles and approaches are used in different situations to encourage productive working relationships
Explain how to develop and maintain good working relationships
Describe how to work with team members to maintain standards of work and behaviour that achieve objectives
Describe the responsibilities of a first line manager for safeguarding team welfare
Explain how risks that can affect team welfare are identified and monitored
Describe the actions to be taken after identifying a risk to team welfare