CMI Level 3 Award – Personal Development as a First Line Manager

Duration: 2 Days

Learning Outcomes

  • Be able to develop and use a personal development plan
  • Understand how to plan and manage work
  • Understand how to develop and maintain effective working relationships to achieve objectives
  • Be able to safeguard the welfare of the team in the working environment

Course Content

  • Identify the links between organisational objectives and personal development objectives
  • Construct a personal development plan which meets agreed objectives
  • Identify a range of learning and development opportunities which support the achievement of the personal development plan
  • Review the progress of the plan
  • Describe the methods or processes available to determine work plan priorities
  • Explain how to manage time to achieve work plan objectives
  • Explain the reasons for incorporating flexibility into a work plan
  • Explain how leadership styles and approaches are used in different situations to encourage productive working relationships
  • Explain how to develop and maintain good working relationships
  • Describe how to work with team members to maintain standards of work and behaviour that achieve objectives
  • Describe the responsibilities of a first line manager for safeguarding team welfare
  • Explain how risks that can affect team welfare are identified and monitored
  • Describe the actions to be taken after identifying a risk to team welfare