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Tuesday 7th September 2010, |
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Active Listening
Poor listening skills lead to misunderstanding, lost orders, customer complaints and staff disagreements. Improving listening skills can increase profits as well as lead to a better working environment.
We offer the Active Listening course as a company room (Group course). This means your organisation can customise the training, to the needs of your organisation, to help maximise the training benefit.
During all of our courses the tutor will support the session by encouraging individuals to think about how they are going to apply their new skills and behaviours back in the workplace.
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